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home : news : north central illinois   April 29, 2016

2/6/2013 6:01:00 AM
Why your NewsTribune was late - and thanks to our friends

By Joyce McCullough
NewsTribune President and Publisher

One of the things I love about being publisher of a locally owned and printed community newspaper is the knowledge that we have neighbors we can count on. That’s the positive of small town living — good neighbors, people who care and are willing to help one another.
Yesterday was one of the days when a good neighbor of the NewsTribune came to our aid and for that we say “thank you” to Mike Smith and LKCS. Monday afternoon when he was processing plates via NT’s CTP machine (for those of you who are not familiar with newspaper jargon, that’s Computer to Plate), pre-press manager Joe Zokal knew it was having problems. 
He managed to print plates so we could put them on the press and print Indiana Agri-News, a weekly publication of Miller Group Media. Joe then placed a call to the support department of our CTP vendor. The vendor ordered a part, said the technician would be in Tuesday morning at 10 a.m. to install it at 10 a.m. and, we assumed, all would be well.
Well, not really. The tech installed the new part, turned on the CTP equipment and nothing happened. Apparently, the new part was more sensitive to potential voltage issues so it would not even allow the system to start. With the old part in, the system at least worked some of the time before it shut itself down!
After spending an hour trying to get the CTP machine working, Joe made the call to send plates to LKCS for “burning” — after they were burned, the plates then had to come back to the NT building for further processing before they were press ready.
What typically is a one- hour project turned into three hours. NewsTribune’s press start is usually 11:30 AM; today the press started at 3:15 p.m.
Our IT staff acted quickly and made the e-edition available to everyone shortly after noon. Those with computers and e-readers were able to download and read the entire newspaper online. And the print edition should have appeared on your doorsteps last evening.
We apologize to you for being inconvenienced by receiving your NewsTribune later than usual. We thank you for calling — it tells us you value your time with the NewsTribune and miss it when it’s not where it should be at a certain time.
Thank you to our drivers for their understanding and patience. And we thank our good neighbors, the Dudeks and Mike Smith of LKCS, for pitching in to help.
The CTP machine? As I write this, it is still not fixed. The tech is still working on it.
And I’m hopeful today will be a better day.

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